Our Privacy Commitment
Encrypted Storage
All your data is stored with AES-256 military-grade encryption. No outside party can access or read this information.
Never Sold — Not Ever
Gd9 never sells your personal information to advertisers or any third party.
SSL/TLS Secured
Every connection on the site is secured via SSL/TLS protocol. From login to payment — all traffic is encrypted.
Control Over Your Own Information
You can request to view, correct, or delete your data at any time.
Retention for a Defined Period
Information is automatically deleted after the required period — it is never retained without purpose.
Transparency in Bengali
Our Privacy Policy is written in clear, simple language so every member can easily understand what is happening with their data.
01Introduction
Welcome to gd9.pro. We believe trust is built on transparency — and that transparency starts with our Privacy Policy. gd9's Privacy Policy tells you what data we collect, why we collect it, how long we keep it, and what rights you have.
This Privacy Policy applies to the gd9.pro website and all associated services. By creating an account or using the site, you are considered to have agreed to this policy.
Important: We recommend reading this policy before creating an account. If you have any questions, please contact our support team.
We wrote this policy in plain language with Bangladeshi users in mind, cutting through legal complexity to be straightforward about how safe your data is with us and how much control you have over it.
02What Data We Collect
Gd9 collects two types of information — what you provide directly, and what is generated automatically as you use the site.
| Types of Information | Example | How It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At the Time of Registration |
| Contact Information | Mobile number, email address | Registration & Support |
| Payment Information | Mobile Banking / Nagad / Rocket Number | During Deposit/Withdrawal |
| Device Information | IP address, browser, OS | Automatically |
| Gaming Activity | Betting History & Win/Loss Records | While Using the Platform |
| Cookie Data | Session token, preference settings | Browser Cookies |
We never collect your bank account password, PIN, or full payment card number.
03How Your Information Is Used
Collected information is used only for defined purposes. gd9 never uses any data without reason.
- Account Management: Confirming registration, verifying login, and keeping your account secure.
- Payment Processing: Ensuring deposits and withdrawals are processed accurately.
- Identity Verification: Fraud prevention and compliance with AML policy.
- Customer Support: Resolving support tickets and handling communications.
- Promotions & Bonuses: Delivering offers to eligible members.
- Responsible Gaming: Detecting unusual gaming patterns and providing appropriate support.
- Platform Improvement: Improving site performance and user experience.
Marketing Communications: You can opt out of promotional messages at any time. Simply let our support team know and we will turn them off for you.
05Data Protection Methods
Gd9 uses industry-standard technology to protect your data. Our security infrastructure includes:
- SSL/TLS Encryption: All site connections are secured with HTTPS.
- AES-256 Encryption: Data stored in our databases is protected with military-grade encryption.
- Two-Step Verification: An extra layer of security for account logins and withdrawals.
- Firewall & Anti-DDoS: Protection against server attacks.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Restricted Access: Only authorized staff may access information on a need-to-know basis.
100% security on the internet cannot be guaranteed. Keep your password strong and never share it with anyone.
06Cookie Policy
Gd9 uses cookies to make your experience smoother and more personalized. Cookies are small data files stored in your browser.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Preference Cookies | Remembering language, theme, and settings preferences | 30 days |
| Analytics Cookies | Monitoring Site Traffic & Usage | 90 days |
| Functional Cookies | Faster game loading, performance | 7 days |
You can disable cookies from your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.
07Your Rights
Every gd9 member has the following rights over their personal data:
Right to Access Your Information
You can find out what data we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data after closing your account.
Right to Restrict Processing
You may object to the processing of your information for specific purposes.
Right to Receive Your Information
You may request a downloadable copy of your data at any time.
Marketing Opt-Out
You may opt out of promotional messages and emails at any time.
To exercise your rights: Contact our support team. We will respond to your request within 72 hours.
08Data Retention Period
Gd9 does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
- Active Accounts: All data is retained for as long as your account remains active.
- Closed Accounts: Following closure, transaction and identity records are generally retained for up to 5 years in accordance with AML policy.
- Gaming Logs: Betting history and game records are retained for up to 2 years.
- Support Messages: Customer support conversations are retained for up to 1 year.
- Cookie Data: Automatically deleted once the specified period has elapsed.
Once legal requirements are fulfilled, data is securely destroyed so that recovery is not possible by any means.
09Minor Protection
Gd9 is strictly for adults (18+). We never knowingly collect personal information from anyone under the age of 18.
For parents and guardians: If your child has accidentally created an account on this site, please notify our support team immediately. We will close the account and delete all associated information.
Age is verified at registration. ID may be requested in suspicious cases. We take a firm stance on protecting minors.
10Policy Changes & Contact
Gd9's Privacy Policy may be updated from time to time. For significant changes, a notification will be sent to your registered mobile number or email.
Continued use of the site after any changes constitutes acceptance of the updated policy. We recommend revisiting this page from time to time.
For any privacy-related questions or requests, contact our support team or email us at: [email protected]
This Privacy Policy was last updated in January 2026. Previous versions can be requested from our support team.
Your data is safe — get started now
Your privacy is fully protected at gd9. Join today and enjoy gaming in a safe, secure environment.